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Customer Service Representative - Rowan County   

Educational Requirements: High School Education

Duties/Responsibilities:   Responsible for the efficient operation of the office and for taking messages correctly and routing them to the appropriate person.   Responsible for correspondence, memos, requisitions, purchase orders and for typing reports and letters.  Responsible for forwarding billings to the Business Office.  All other duties as outlined in current job description. 

Experience Required:       Must be experienced in all office procedures, including typing, filing, etc.   Computer experience required.   Knowledgeable of the operation of all office machines.

Customer Service Representative - Carter County    

Educational Requirements: High School Education

Duties/Responsibilities:   Responsible for the efficient operation of the office and for taking messages correctly and routing them to the appropriate person.   Responsible for correspondence, memos, requisitions, purchase orders and for typing reports and letters.  Responsible for forwarding billings to the Business Office.  All other duties as outlined in current job description. 

Experience Required:       Must be experienced in all office procedures, including typing, filing, etc.   Computer experience required.   Knowledgeable of the operation of all office machines.

IHOP/In-Home Therapist - Gateway

Educational Requirements:        This position prefers a Master’s degree in psychology, social work, or counseling.

Duties/Responsibilities:   The IHOP Therapist will provide in-home treatment and support to families where one or more children are targeted for removal. Services may also be provided in other natural setting appropriate to the preservation effort. The IHOP Therapist will act as an advocate for the family and child with agencies. All other duties as outlined in current job description.

Skills/Knowledge:  Must be able to work well with family members or caregivers and maintain a collaborative relationship with school personnel. Ability to travel to clients homes and provide transportation as needed.

Outpatient/School Based Therapist - Carter County

Educational Requirements:   This position requires a Licensed Masters in Psychology, Social Work, Counseling (or in process of obtaining licensure) or Nursing. The R.N. must have Psychiatric Mental Health Accreditation from the American Nurses Credentialing Center. Employees will comply with all supervision requirements of their respective Board. 

Duties/Responsibilities:       The Outpatient/School Based Therapist must maintain a caseload of consumers/students and complete accurate, current records of that caseload. This includes the Diagnostic Screening Assessment, Health Assessment (initial and annual), Bio-Psychosocial Assessment (initial and annual), Treatment Plan, Treatment/Service Plan Review, Continuing Care, and Termination Summary. The Outpatient/School Based Therapist will participate in regularly scheduled staffing’s, case conferences, and consultations with other staff, as needed. The Outpatient/School Based Therapist will be available for consultation with other community agencies upon obtaining proper release forms. All other duties outlined in current job description. 

Skills/Knowledge:     One year’s experience in working with the mental health population is recommended but not required. The ability to work therapeutically with the SMI population is desired.  Experience in working with children in a school-based setting is preferred.  The ability to work with children, family, or caregivers, and maintain a collaborative relationship with school personnel is required.

Peer Support Specialist - Boyd Co.  

Educational Requirements:   High School Education

Duties/Responsibilities: The Peer Support Specialist will provide social and emotional support, advocacy, and consumer information to the adult SMI population.  These activities are planned and implemented through a partnership between the participant and the treatment team members.  These activities are provided to support SMI adults to live their own lives and to direct their own recovery and wellness process.    All other duties outlined in current job description.

Skills/Knowledge: Special experience or skill set, current or from Pathways clients diagnosed with a mental illness, attend Peer Support Training, have an understanding of the recovery process and how to use that process to help others.

ACCOUNTS RECEIVABLE ASSOCIATE - ADMINISTRATION

Educational Requirements:    High School Diploma/Associate Degree preferred

Duties/Responsibilities:  Responsible for various credentialing duties of the Billing Department, such as assisting staff with applying for NPI, CAQH, Medicaid & Medicare numbers and the maintenance required to keep the numbers up-to-date.  Will complete applications for credentialing with various commercial insurance companies and handle the re-credentialing of these applications as well. This position will also include billing medical claims to various payer sources such as Medicare, Medicaid and Commercial Insurance.  Monitor Receivable balances to research and/or reprocess claims that older than 90 days.  Review rejected or denied claims, make corrections and reprocess as necessary.  Will include other duties as assigned by the Accounts Receivable Manager.

Skills/Knowledge:  Knowledgeable of Pathways’ billing procedures and requirements of outside agencies,  Microsoft Word and Excel, CPT, HCPCS & ICD 9 codes. Knowledgeable of office procedures and the operation of all office equipment.   Experience in Medical billing required.

Outpatient Therapist - Montgomery County

Educational Requirements: This position requires a Licensed Masters in Psychology, Social Work, Counseling (or in process of obtaining licensure) or Nursing. The R.N. must have Psychiatric Mental Health Accreditation from the American Nurses Credentialing Center. Employees will comply with all supervision requirements of their respective Board. 

Duties/Responsibilities: The outpatient therapist must maintain a caseload of consumers and complete accurate, current records of that caseload. This includes the Diagnostic Screening Assessment, Health Assessment (initial and annual), Bio-Psychosocial Assessment (initial and annual), Treatment Plan, Treatment/Service Plan Review, Continuing Care, and Termination Summary. The outpatient therapist will participate in regularly scheduled staffing’s, case conferences, and consultations with other staff, as needed. All other duties outlined in current job description. 

Skills/Knowledge: One year’s experience in working with the mental health population is recommended but not required. The ability to work therapeutically with the SMI population is desired.

Outpatient Therapist - Boyd County

Educational Requirements: This position requires a Licensed Masters in Psychology, Social Work, Counseling (or in process of obtaining licensure) or Nursing. The R.N. must have Psychiatric Mental Health Accreditation from the American Nurses Credentialing Center. Employees will comply with all supervision requirements of their respective Board. 

Duties/Responsibilities: The outpatient therapist must maintain a caseload of consumers and complete accurate, current records of that caseload. This includes the Diagnostic Screening Assessment, Health Assessment (initial and annual), Bio-Psychosocial Assessment (initial and annual), Treatment Plan, Treatment/Service Plan Review, Continuing Care, and Termination Summary. The outpatient therapist will participate in regularly scheduled staffing’s, case conferences, and consultations with other staff, as needed. All other duties outlined in current job description. 

Skills/Knowledge: One year’s experience in working with the mental health population is recommended but not required. The ability to work therapeutically with the SMI population is desired.


IHOP/In-Home Therapist - BOYD COUNTY

Educational Requirements: This position prefers a Master’s degree in psychology, social work, or counseling.

Duties/Responsibilities:  The IHOP Therapist will provide in-home treatment and support to families where one or more children are targeted for removal. Services may also be provided in other natural setting appropriate to the preservation effort. The IHOP Therapist will act as an advocate for the family and child with agencies. All other duties as outlined in current job description.

Skills/Knowledge:  Must be able to work well with family members or caregivers and maintain a collaborative relationship with school personnel. Ability to travel to clients homes and provide transportation as needed.

CLINICAL SECRETARY - MH - Rowan Co.   

Educational Requirements: High School Education

Duties/Responsibilities: Responsible for the efficient operation of the office and for taking messages correctly and routing them to the appropriate person.   Responsible for correspondence, memos, requisitions, purchase orders and for typing reports and letters.  Responsible for forwarding billings to the Business Office.  All other duties as outlined in current job description. 

Experience Required: Must be experienced in all office procedures, including typing, filing, etc.   Computer experience required.   Knowledgeable of the operation of all office machines.

WOMEN’S TREATMENT SPECIALIST - BOYD COUNTY  

Educational Requirements: MA Degree from an accredited college or university, have one (1) year’s counseling experience, and be licensed or certified to practice as a mental health discipline in Kentucky. 

Duties/Responsibilities: Primary responsibility is that of working with a woman who may have a substance abuse problem or be a victim of domestic violence or sexual assault.  This includes screening and working with this person in individual and group therapy, and/or making a referral to other helping agencies. All other duties as outlined in current job description.

Skills/Knowledge:  Must be able to relate in a non-threatening manner to clients, communicate with clients and with other members of their family, work with other members of the staff in a cooperative manner, inject new and innovative ideas in the operation of the program, maintain a sense of calmness in a crisis situation, and act appropriately in the situation.

RAPE CRISIS COORDINATOR/EDUCATOR - ROWAN COUNTY  

Educational Requirements: BA/BS Degree from an accredited college or university.    

Duties/Responsibilities: Responsible for coordinating the program through recruitment, training, scheduling and reviewing of advocates.  Responsible for documenting mandated training hours for each advocate.  Will maintain and develop training materials, handouts and brochures, compile and report statistics, provide in-service training for staff and will develop public relations.  Will also serve as Rape Crisis advocate for their assigned counties.  Will be responsible for community prevention/education presentations on related issues of rape and sexual abuse.        

Skills/Knowledge:  Bachelors degree, five years of volunteer or work experience, willing to complete 40 hours of sexual abuse training and maintain CEU’s.

CSU Family Support Staff - Walker House/Rowan County   

Educational Requirements:  High School Education 

Duties/Responsibilities: The Crisis Stabilization Unit Family Support Staff will assist in providing a safe, secure, supervised 24-hour environment for stabilization of psychiatric crisis.  The Crisis Stabilization Unit Family Support Staff will assist the professional staff in necessary shift responsibility e.g., documentation, vital signs and illness educational lectures, supervision of medication self-administration, and setting choice goals, limits and consequences. 

Skills/Knowledge: Experience with SED children preferred.